We have a 14 day exchange policy or money back as long as the item hasn't been used and/or shows no signs of wear and tear.

A 20% restocking fee will applicable as long as the items have not been used, are in the original packaging, and in working order. 

We have a technician on hand to assist with any difficulties our customers may face during the installation of our product/s. This is only applicable to low voltage products where an electrician isn't required. 

Alternatively, we have a service department that can arrange a qualified technician to install our products. Please contact us on (03) 9305 1400 to discuss. 

Please note that a deposit will be required for this service. 

Initially started trading in 1983 as Newtower, name changed to Newtower Gate Accessories and Automation in 2007.

We have a display showroom in Campbellfield, customers are welcome to visit us M-F 9-5pm, Saturday 9-12pm. Other times by appointment only. Alternatively customers are welcome to phone through orders. We have various freight options available to suit diverse budgets.

A select range of products are available for online purchase via our sister company's website, www.rollingcenter.com.au