FAQs

We have a 14 day exchange policy or money back as long as the item hasn't been used and/or shows no signs of wear and tear.

Due to the quality of our products, our company doesn't necessarily facilitate a 'service department' however we have a technician on hand to assist with any difficulties our customers may face during the installation of our product/s. 

Initially started trading in 1983 as Newtower Gate Accessories and Automation, name changed to Newtower Gate Accessories and Automation Gate Accessories and Automation in 2007.

We have a display showroom in Campbellfield, customers are welcome to visit us M-F 8.30-5pm, Saturday 9-12pm. Alternatively customers are welcome to phone through orders. w\We have various freight options available to suit diverse budgets.